A woman working at a retail store fell from a ladder and was injured while reaching for a product on one of the shelves. The shelf was 8 feet from the ground, the employee was 5 feet tall, and the 4 foot step ladder could only accommodate a 2 foot climb safely. The decals on the ladder instructed users that the last two rungs were not for standing. Additionally, the shelving layout at the retail store was overlapped in such a way that accessing the product required leaning outside of the ladder rungs. This placed the employee’s center of mass to fall outside the ladder, causing it overset.
An ACS expert investigated and determined that the retail store failed to provide proper equipment and training for the employee to perform the task.
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